About FamilyMart Voucher (MY)
Rethink what you know of ordinary convenience stores. Welcome to the Family! Do it all at our stores - pay your bills and be spoilt for choice with our snacks and meals, all delivered daily for surpassing freshness!
Terms & Conditions
- Each e-voucher is entitled to the redemption of the specific item stated clearly on the e-voucher. Redemption is limited to the product specified at any FamilyMart outlet in Malaysia (except Genting Skyway, Genting Sky Avenue, Petron Genting Permai, and KLIA2), depending on in-store availability. Users are required to top up the amount differences for any purchase exceeding the e-voucher value. However, in the event that the transaction value is lower than the e-voucher value, the price difference will not be refunded.
- The e-voucher QR code must be presented and scanned by the cashier for redemption. Failure to do so, and redemption is not allowed.
- The e-voucher can be used for one-time redemption only and only one e-voucher is allowed per single transaction/receipt
- The e-voucher is not exchangeable for cash, nor exchangeable for other rewards under any circumstances
- Any unredeemed e-voucher will be forfeited after the validity period and will not be refunded to the user nor exchangeable for cash.
- FamilyMart will not entertain any claim for loss of e-vouchers.
- FamilyMart reserves the right to terminate or refuse the usage of the e-voucher where there is a rational suspect of any abuse and/or misuse of the e-voucher and/or any unethical behavior in relation to FamilyMart. This includes stealing, abusive or offensive behavior, and providing false information.
- FamilyMart reserves the right to amend these Terms and Conditions without prior notice.
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