One of the two card codes could not be redeemed because "it was not valid or had already been used". Customer service checked and confirmed that the code was VALID when sold and there was no duplicate sold (of the physical card). Therefore, this means that the code provided to me had already been used, which is what prevented it from being redeemed. No compensation was given, even though enough information was provided to check that I did not redeem it myself. Not nice at all.
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RUS12389
Bad
2023/03/24
USED CODE
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FB_1193180771084824
Bad
2023/03/22
The first code says it is wrong or already used, while the second code works just fine.
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YEsser
Bad
2023/03/20
Code is over 10-digits long and is incorrect, I would like a refund
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FB_738113503053219
Bad
2023/03/19
The one that I got has 11 digit pin while the site/ application only could 10 digit pin
